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Etere 13: Software support and the Upgrade


SUPPORT SERVICE

 ETERE supplies its customers with a technical support service 24h/24h, 365 days a year. Office hours are: 9:00-13:30/14:30-18:00 MET,     working days Monday to Friday.   In case of urgent problems out this  hours you can call +39  339 8317099

Do not forget to consult our knowledge base. In case there is no solution to your problem turn to the support service and specify the following:
 version of software you own
 module where you have the problem
 Etere error message
 operations you have effected till that
 moment
 do not forget to mention if the
 problem has occured before
 name of the person to contact
  CONTACT  

E-mail:                          support@etere.com       Phone:                      +39 0733 9564     Urgent calls:                +39  339 8317099             Fax:                                   +39 0733 956335  

   
  Switching to daylight (PDF format)

Before shipping to our headquarters hardware to be repaired, you need an RMA number.
To get this number "fill in the form" and elettronically reply or fax (+39 0733 956335).

 

P.O. Box 129 - 62029 Tolentino (Italy)
Tel +39 0733 9564 - Fax +39 0733 956335 - info@etere.com