Work Order Management

Work Order Management

08 July 2016

The Work Order management is a feature of the Etere’s MERP solution, it allows issuing and developing work orders to track all costs associated with the media management process; thus providing full control over the media management process along with real-time work in progress information.

For more information, please refer to the attachment.
Introduction
In the broadcast, as in any other industry, work orders are the tool that permits stations to virtually manage all operations actually involved in the management of their assets; Etere’s Work Order Management solution is designed to automate the process of entering and completing work orders used by the station as well as tracking all their phases, status and results.

Etere MERP is the complete solution for managing all work-order related information and activities from opening work orders and managing work-in-process operations through invoicing and reporting assets.
As shown in the figure above, work orders are based on a custom structure and are fully integrated into the workflow management, being possible to create user-defined work orders and include them in automated workflows which current status can be consulted at any time in real-time. This paper illustrates how Etere allows stations to not only manage their assets but also the work orders implied in said management, providing them with a truly Work Order and Asset Management solution, from their generation to their invoicing.
Overall Description
The Work Order management is a feature of the Etere’s MERP solution, it allows issuing and developing work orders to track all costs associated with the media management process; thus providing full control over the media management process along with real-time work in progress information.
Etere’s Work Orders Management is a key function of Etere MERP (Media enterprise Resources Planning) that provides broadcasters, media companies and content providers with a comprehensive and effective management of asset work orders used internally by the station, which are linked to assets via workflow, and to billing through invoices.
Between the main features of Etere’s Work Orders Management the following can be mentioned:
■ Work orders can be related to any asset-related operation such as subtitles generation, promo creation, tape copying, media editing, audio dubbing, etc. ■ A proper structure specifies how work orders will be measured according to their nature, that is, in time (e.g.: video editing, promo creation), in units (e.g.: tape copying) or directly in money (e.g.: external subtitling). ■ Authenticated users can search for work orders, take them in charge and compile their related data (e.g.: cost, time, etc).
Etere manages work orders in conjunction with the invoicing module, such in a way that all processes required to produce media content can be automatically taken from work orders and merged on the appropriate invoice, thus allowing generating from each work order all the required paperwork to move processes through the station’s workflow.
Moreover, accessing work order’s informative reports, stations will be able to analyze labor costs, and examine any variance from normal values as well as consulting open/pending/closed work orders that will permit to control the inventory.

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